2. The Garvin model for quality product definition
Completion requirements
Opened: Thursday, 18 March 2021, 2:00 PM
Due: Sunday, 28 March 2021, 12:00 AM
This assignment involves the following tasks:
1) briefly describing the Garvin model for product quality (every single dimension)
2) giving an example for each dimension with reference to a product of your choice
N.B. The examples provided in the lecture slides should not be used.