3. The Kano Model
Completion requirements
Opened: Monday, 12 April 2021, 12:00 AM
Due: Monday, 19 April 2021, 11:00 PM
A) Please list and briefly describe the classification of the product attributes introduced by the Kano model (the five categories).
B) Identify the customer needs associated to the product attributes listed in the table included in the file.
- 12 April 2021, 10:02 AM